India: SaaS firm CloudCherry raises $6m in Series A round from Vertex Ventures, others

Chennai-based SaaS firm CloudCherry has raised $6 million from prominent venture capital firms including Vertex Ventures, Cisco Investments and existing investor IDG Ventures – which have picked up a significant minority stake in company.

The SaaS-based platform for customer experience management owned by Customer Analytics Technologies, plans to use this Series A round of funding to expand its business outside India in markets such as the US, Southeast Asia and West Asia, the company said in a statement.

With this funding and their support, we are many steps closer to making our presence globally and becoming the name synonymous with Customer Experience,” Vinod Muthukrishnan, Founder and CEO at CloudCherry said.

Founded in 2014 by Muthukrishnan, Vijay R Lakshmanan, Prem K Viswanath and Nagendra CL, Cloudcherry provides software services like mobile application, big data, analytics, customer sentiment mapping and customer feedback to small and medium size enterprises. It has an office in Singapore.

Last year the company had raised around $1 million in seed funding from The Chennai Angels and IDG Ventures India. Another key angel investor in the company is Girish Mathrubootham founder of Freshdesk.

“The Series A funding is all primary capital and none of the existing angel investors will exit through this round,” Muthukrishnan said.

At present, CloudCherry works with companies in sectors such as BFSI, retail, ecommerce, healthcare, manufacturing and hospitality . Its clients include brands such as World of Titan, HDFC Bank, Central, Voonik and Caratlane.

Recently, Saas-based human resources analytics firm inFeedo raised an undisclosed amount of funding, led by Dheeraj Jain, managing partner Redcliffe Capital, a UK-based hedge fund.

Also Read:

India: SHEROES buys online counselling platform LoveDoctor; inFeedo raises funds from HNIs

India: Test automation SaaS startup EureQa raises $600,000 from SRI Capital, Gabriel Investments

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.