<article>Australia-based Software-as-a-Service (SaaS) company <a style="color: #000080;" href="http://cyara.com/" target="_blank">Cyara Solutions Corp</a> has raised $25 million in Series A funding round led by <a style="color: #000080;" href="http://www.peakspancapital.com" target="_blank">PeakSpan Capital</a> and <a style="color: #000080;" href="http://www.greenspringassociates.com/" target="_blank">Greenspring Associates</a>.</article>

Australia-based Software-as-a-Service (SaaS) company <a style="color: #000080;" href="http://cyara.com/" target="_blank">Cyara Solutions Corp</a> has raised $25 million in Series A funding round led by <a style="color: #000080;" href="http://www.peakspancapital.com" target="_blank">PeakSpan Capital</a> and <a style="color: #000080;" href="http://www.greenspringassociates.com/" target="_blank">Greenspring Associates</a>.
Cyara provides omni-channel discovery, testing and monitoring platform which helps enterprises accelerate for the delivery of flawless customer experience at scale.
Aside from expanding its SaaS platform, Cyara plans to use the funds to scale the business and to increase its staff by 60 per cent this year to further strengthen its global marketing, business development, sales and engineering teams.
PeakSpan Capital is a growth equity firm based in Silicon Valley and New York City exclusively investing in business to business software companies which serve the full spectrum of buyers from small businesses to large enterprises. However, Greenspring Associates is a venture capital investment platform with main headquarters in California.
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Established in 2006 in Australia, Cyara was bootstrapped to profitability without venture funding until this round. It gained momentum and rapid growth through meeting the needs of enterprise customers who are heavily invested in creating a seamless customer experience.
Cyara accelerates the delivery of flawless customer experiences for voice and digital channels at scale while reducing the risk of customer-facing defects. It was named a Gartner Cool Vendor in CRM Customer Service and Customer Support in 2015.
Cyara&#8217;s platform supports global customers with combined revenues of approximately $3 trillion and is utilized by the world&#8217;s most recognizable global brands. Its partner program includes popular technology firms such as Avaya, Cisco, Genesys, IBM, HP and Nuance.
PeakSpan Capital co-founder and managing partner Philip Dur said the investment in Cyara is strategic as they see clearly on how it outperforms legacy companies in terms of improving customer experience, doing it across all channels and not just the call center.
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&#8220;Cyara fills an essential need by helping companies to differentiate from competitors through improving customer experiences,&#8221; Dur said.
Cyara CEO and co-founder Alok Kulkarni cited that subpar customer experiences are simply no longer acceptable, especially in markets such as financial services, telecommunications, government, insurance and healthcare.
&#8220;Cyara&#8217;s mission is to help companies accelerate their customer experience innovation lifecycle through Agile enabled discovery, testing and monitoring,&#8221; Kulkarni said. &#8220;This round of funding will be critical in allowing us deliver on that mission.&#8221;
Headquartered in Hawthorn Australia, Cyara is also present in North and Latin America, and Europe, Middle East, and Africa.
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Australia: Cyara completes $25m Series A funding round

Australia: Cyara completes $25m Series A funding round

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Australia: Cyara completes $25m Series A funding round

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