Halosis, a Jakarta-based natural language processing-empowered chatbot platform, has raised $1.2 million in seed funding from a group of angel investors, the company spokesperson confirmed to DealStreetAsia.
According to Slator.com, which first reported the story, the startup is planning to raise a Series A funding in late 2019 or early 2020.
Halosis provides virtual assistance services to 3,000 SMEs or online sellers in Indonesia. Halosis is supported by the IDX Incubator, an incubator arm of Indonesia Stock Exchange, and also Jakarta-based accelerator Digitaraya – Google Launchpad.
Halosis chief executive and co-founder Andrew Darmadi said Indonesia has 60 million SMEs but only 5 per cent of them use digital technologies.
Andrew sees a lot of potential in enabling the SME sector to go digital.
The startup has a chatbot, called Hana, which can process business orders and other management tasks in Bahasa Indonesia and English. Aside from its chatbot, the company also uses text analytics, NLP, machine learning, and image recognition to cater to customer needs.
The platform also features a messaging app and an e-wallet system to accommodate orders and business transactions.