Malaysia’s GrabTaxi kicks off courier biz in Philippines

Malaysia’s app-based ride sharing services company GrabTaxi officially kicked off its courier business in the Philippines covering key cities within Metro Manila.

Called GrabExpress, the delivery service can be accessed via the GrabTaxi app.

GrabExpress head Angeline Tham said that the company has conducted pilot testings of the beta version for the past few months and is confident that it can provide a hassle-free delivery service for personal or business needs.

“When GrabExpress was conceptualized, the first customers we had in mind were the small businesses that we could help. As a tech company, we want to enable e-commerce and broaden the reach of these startup businesses,” Tham said.

Also read: GrabCar hires new regional head of safety, invests $4m for passenger safety

The new courier service allows one to send documents, parcels, gifts, among others. A person can even ask the rider to purchase items under P1000. After confirming the booking, the sender and the recipient can track the package’s status and whereabouts in real-time.

“If you’re a small business, you can partner with them to deliver your products to your customers like clothes, juices or phone accessories. It is an on-demand delivery service where the rider comes to you immediately upon booking confirmation, gets the package, and then delivers it right away to your recipient,” GrabExpress said in its statement.

The key cities that GrabExpress now covers in Metro Manila are Alabang, Makati, Mandaluyong, Manila, Marikina, Pasig, Pateros, Pasay, Paranaque, San Juan, Taguig and Quezon City districts 1, 3, 4 and 6.

Also read: Philippines becomes first country to legalise ridesharing services; SG passes Bill to regulate third-party taxi apps

According to Tham, the “riders are trained to handle the parcels with care and we also provide insurance for unforeseen circumstances.”

GrabTaxi Philippine country marketing head Khriz Lim told DEALSTREETASIA that locally they have created a special team as part of the multi-million dollar investment in safety features of their cab-hailin service the GrabCar.

GrabCar serves as GrabTaxi’s complementary service that enables users to book accredited private cars through the GrabTaxi app.

Also read: GrabTaxi invests $6m in safety features, to be rolled out regionally

“Part of our special team are people with military backgrounds, and we even built a stronger social media team. And so at times when people will send a message to us on Facebook, call or tweet us, we respond immediately and customers are happy,” Lim said. “Part also of the plan is to develop more our system, improve further the app like what features do we need to assure the safety of both passengers and drivers.”

Lim added GrabTaxi has rolled up 100 per cent the new version of the GrabCar app and the iOS version will soon follow suit.

Only last May, the Philippines became the first country to “legalize” app-based ridesharing services. The country’s Department of Transportation and Communications’ (DOTC) have included GrabTaxi and its competitors as one of the new categories in the Philippine transport system.

Also read:

SoftBank invests $250m in Uber-rival GrabTaxi

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.

Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.