Thailand’s Createlcom has partnered with a local call centre service provider Blue Ocean while Hungary’s Cellum is joining hands with MYPAY, a mobile financial services provider.
Blue Ocean partners with Thailand’s Createlcom for contact center service
“We are introducing the hot line numbers and the required technology and hardware. Contact center and emergency alert services are what is needed,” said U Tun Tun Naing, CEO of Blue Ocean Contact Center.
Blue Ocean had previously introduced a number of hotline numbers for inquires for different sectors in Myanmar. The collaboration with Createlcom could provide a better service and swifter performance, said Naing.
Ms Rungfar Siribunchawan, managing director of Createlcom Thailand, said, Myanmar still needs basic infrastructure work for the growth of the economy. Some of the partners that Createlcom is working with include CISCO, IPC and Red Box Recorders.
Europe’s Cellum to join MYPAY for mobile financial services in Myanmar
The Cellum Mobile Next mobile commerce wallet will be made available under the MYPAY brand in the country.
Functions like quick response (QR) code, peer-to-peer transfers, online checkout, airtime top-ups and bill payments will be made available.
“In Myanmar it may take some 90 minutes to get to the nearest bank branch. The only efficient way to provide financial services is through mobile financial technology. Cellum’s solution is perfect for this market.” said Janos Koka, CEO of Cellum.
In Myanmar, about 80 per cent of the 51 million population is unbanked. Myanamar is the third country in Asia, after Indonesia and Thailand, that Cellum has tapped.
Those who have registered with MYSQUAR, an AIM listed local language chat app, will be the first 3 million users to benefit from the service of MYPAY, said in the announcement.
“We are facing a once-in-a-lifetime opportunity to create the most innovative digital financial services for Myanmar and to accelerate financial inclusion and economic growth in this beautiful, “golden country”. Cellum’s proven, secure m-commerce technology will provide Myanmar’s citizens with solid tools to prosper in the future,” said Tim Scheffmann, CEO of MYPAY.
Some of the solutions Cellum had implemented include wallet technology for MasterCard, Mobile wallet for Hungary’s OTP Bank, mobile credit card for PaysBuy, a Telenor subsidiary in Thailand.