India: E-commerce platform Paytm Mall sends legal notice to Cyble

Visual from Paytm Blog

E-commerce platform Paytm Mall has sent a legal notice to cyber-risk intelligence firm Cyble Inc. on Monday, for its blogpost which alleged that the ecommerce platform had suffered a massive data breach.

On 30 August, Cyble said in a company blogspot that Paytm Mall was hacked by a cybercrime group under the alias ‘John Wick’, which led the hacker to get unrestricted access to the entire database of the company.

In addition to this Cyble had also mentioned on its blog, citing sources, that the ‘grey hat’ hacker had demanded a ransom of 10 Ethereum (ETH), equivalent to $4,000 from Paytm Mall.

A ‘grey hat’ is a computer hacker who looks for vulnerabilities in platforms and systems, without the owner’s knowledge and asks for a fee to fix the issue.

‘John Wick’ recently hacked the Twitter account of Narendra Modi’s personal website, last week, and through a tweet, clarified that it had not hacked ‘Paytm Mall’.

Now, the e-commerce firm through its legal notice has asked Cyble to immediately stop making any further false claims on the matter, and issue a public communication stating that the contents of its August 30 blog post are incorrect.

Further, Paytm Mall has given Cyble a week to comply with its requests. In case of non-compliance, the e-commerce firm said that it will move to court and initiate civil and criminal proceedings against the cybersecurity company.

Mint has seen a copy of the legal notice, which was sent to Cyble.

“The most astonishing fact is that since your organisation is in the business of providing services around this area i.e. cyber threats, risks, and cyber security, thus we expected more sensible, professional and ethical standards from your side,” said Paytm Mall to Cyble, as a part of its legal notice.

“[…]please note that your aforesaid unprofessional and callous act in circulating an unverified and false piece of information in the public has already done damage to the company, as our customers are completely disrupted and terrified by this information,” added Paytm Mall, in its legal notice.

A query sent to a Paytm Mall spokesperson did not elicit a response at the time of publication.

Further, according to Cyble, ‘John Wick’ has broken into multiple Indian companies and collected ransom from various Indian organizations including OTT platform Zee5, fintech startups, Stashfin, Sumo Payroll, Stashfin, i2ifunding, through other aliases such as ‘South Korea’ and ‘HCKINDIA’.

The article was first published on livemint.com

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Singapore Reporter/s

In Singapore, we are looking to double our reporting team by this year-end to comprehensively cover the fast-moving world of funded startups and VC, PE & M&A deals. We want reporters who can tell our readers what is really happening in these sectors and why it matters to markets, companies and consumers. The ability to write precisely and urgently is crucial for these roles. Ideal candidates must have to ability to work in a collaborative, dynamic, and fast-changing environment. We want our new hires to be digitally savvy and ready to experiment with new forms of storytelling. Most importantly, we are looking for hard-hitting reporters who work well in a team. Collaboration and collegiality are a must.

Following vacancies can be applied for (only in Singapore).

Following vacancies can be applied for (only in Singapore).   

  • A reporter to track companies/startups that have raised private capital, and have the potential to become unicorns. SEA currently has over 40 companies with a valuation of over $100 million and under $1 billion.
  • A reporter who can get behind the scenes and reveal how funding rounds are put together, or why they’ve failed to materialise. She/he in this role will largely focus on long-format stories. 
  • A journalist to track special situations funds, distressed debt and private credit (from the PE angle) across Asia.