Singapore-based Parcel Perform, a software-as-a-service (SaaS) startup that enables e-commerce merchants to improve their customers’ checkout experience, announced on their blog the completion of an oversubscribed $1.1 million seed round led by Wavemaker Partners and joined by 500 Durians, the Southeast Asia fund of 500 Startups.
Existing and new angel investors also joined the round.
In a statement, Arne Jeroschewski, CEO and Founder of Parcel Perform, said, “Online shoppers are demanding more of e-commerce merchants, especially when it comes to the after-checkout experience. This is where Parcel Perform comes in. We help drive merchants’ growth and improve their customer’ loyalty. This round will allow us to further broaden our reach and product portfolio.”
Founded by Dana von der Heide and Arne Jeroschewski, whose background is in e-commerce and logistics, the firm is based out of Singapore and Vietnam. The firm claims their global tracking solution worldwide covers more than 570 carriers and 20+ languages.
Its tracking solution provides merchants with a branded tracking page for global and local carriers, enabling shoppers to receive real-time updates about their shipments. In addition, merchants can access a customer service interface and analytics to compare their carriers’ performance worldwide. It also offers a B2C service, Parcel Monitor, a free tracking solution for end-consumers.
“Given the stage of our investments, we like to work with founders who have deep domain expertise. This is perfect given Arne’s and Dana’s experience in the e-commerce and logistics space. Where other companies focus on the pre-sale, Parcel Perform has found a large opportunity in helping companies improve the post-checkout experience, starting with the tracking business,” said Paul Santos, Managing Partner of Wavemaker.