India’s most valued startup Paytm faced mounting competition in its mainstay digital payments business this year. Even as it is locked in a fierce battle with the likes of Google Pay, and Walmart-owned PhonePe, Facebook’s WhatsApp, with its huge user base, has entered the fray.
Founder Vijay Shekhar Sharma, though, seems nonchalant: “Anything that grows the payment ecosystem and increases the customer base is good for our business,” he said at the Asia PE-VC summit organised by DealStreetAsia recently.
Paytm is working on expanding its offerings in lending, wealth management, and insurance with an aim to become a one-stop solution in the financial services space.
The challenges don’t end there. Amid India’s border tiff with China, Paytm is trying to fend off allegations of being a Chinese company as it counts Alibaba and Ant Financial as its major investors.
Watch Sharma explain Paytm’s plans for the future, including preparation for an IPO, at a fireside chat at the summit titled ‘Can Financial Services Help India’s Largest Payments Company Hit Escape Velocity.’