Indian food-delivery giant Zomato Ltd is facing a backlash on social media for its plans to roll out a 10-minute food service that critics say raises road-safety risks for delivery riders.
CEO Deepinder Goyal said in a post late on Monday the service “Zomato Instant” would rely on a densely located network of so-called food “finishing stations”, which will house bestseller items from restaurants and use a sophisticated demand prediction algorithm.
