India's Zomato faces social media backlash for 10-minute food delivery plans

Photo: Zomato

Indian food-delivery giant Zomato Ltd is facing a backlash on social media for its plans to roll out a 10-minute food service that critics say raises road-safety risks for delivery riders.

CEO Deepinder Goyal said in a post late on Monday the service “Zomato Instant” would rely on a densely located network of so-called food “finishing stations”, which will house bestseller items from restaurants and use a sophisticated demand prediction algorithm.

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