SaaS unicorn Freshworks acquires US-based AI startup AnsweriQ

Photo: Freshworks

Software-as-a-service (SaaS) unicorn Freshworks Inc. has acquired US-based artificial intelligence (AI) startup AnsweriQ Inc. for an undisclosed amount.

Freshworks said that AnsweriQ complements its own AI engine, Freddy. AnsweriQ’s chief executive officer (CEO) Pradeep Rathinam has joined Freshworks as its chief customer officer.

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