Brokerage Robinhood introduces 24/7 phone support after communications criticisms

Robinhood Markets Inc said on Tuesday it had introduced 24-hour customer phone support, seven days a week, addressing criticisms over the app-driven retail brokerage’s communications that were also implicated in the suicide of a client.

The fast-growing broker shot to prominence earlier this year during the “meme” stock trading frenzy with its easy-to-use interface that made it a hit among young investors, but users have long complained about a lack of response to inquiries.

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