Asia PE-VC Summit 2019: Hype over valuation but customer satisfaction is key to success

From left to right: East Ventures managing partner Willson Cuaca, Traveloka group operations president Henry Hendrawan and Tokopedia president Patrick Cao at Asia PE-VC Summit 2019 in Singapore.

For Indonesian homegrown consumer internet unicorns Tokopedia and Traveloka, factors such as deep localization and relevant regional experience are what really matter when it comes to executing and expanding business in Southeast Asia.

During a fireside chat session titled The making of Indonesia’s top unicorns and the road ahead at DealStreetAsia’s Asia PE-VC Summit 2019, Tokopedia president Patrick Cao and Traveloka group operations president Henry Hendrawan shared their insights on what it takes to expand in the region or go further deep into the local market, growing competition, super app strategy, the route to IPO, among others.

The session was moderated by East Ventures co-founder and managing partner Willson Cuaca.

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